Green Card Bureau in Bosnia and Herzegovina processes the personal data of insured persons, participants in traffic accidents and claimants (damaged parties) in accordance with the Law on the Personal Data Protection and Personal Data Processing Agreements concluded with foreign partners (EU Standard Contractual Clauses on the Transfer of Personal Data from the EU to Third Countries).

Only those personal data that are required for the purpose of MTPL insurance (Information Centre) and claims arising from traffic accidents that occur in Bosnia and Herzegovina, as well as in the countries of the Green Card System involving BIH registration number vehicles, are processed.

Green Card Bureau in Bosnia and Herzegovina receives the personal data that processes from insurance companies from Bosnia and Herzegovina, foreign claims handling partners, or directly from claimants.

Data subjects, in accordance with the Law on the Personal Data Protection of, have the following rights:

     - to be informed about data collecting by the controller;
     - to be informed about the source of personal data;
     - to access personal data;
     - to be informed regarding the processing of their personal data;
     - to submit a complaint.

For all information and complaints regarding the processing of their personal data, data subjects can contact directly our data protection officer (DPO) via e-mail address dataprotection@bzkbih.ba or the official e-mail address of Green Card Bureau in Bosnia and Herzegovina.